Top 10 Questions to Ask Before Booking a Kids Birthday Party Venue

Planning your child’s birthday should be exciting, not stressful. But with so many options out there—from bounce houses to play cafés to themed entertainment centers—it’s easy to feel overwhelmed. Whether you're looking for something fun, flexible, or low-maintenance, asking the right questions can make all the difference when evaluating kids birthday party places.
Before you lock in your date, here are the top 10 questions every parent should ask to ensure the venue is safe, fun, and exactly what you need.
1. Is the venue age-appropriate for my child and guests?
Not all party venues cater to every age group. Make sure the activities, play equipment, and party packages are suitable for your child’s age—and that younger or older siblings will also have options to enjoy.
💡 Tip: Ask if there are separate areas for toddlers and older kids.
2. What’s included in the party package?
Every venue structures packages differently. Some include food, drinks, decorations, and party hosts—others are more barebones. Get a full breakdown of what’s included, and what might cost extra.
Look for packages that cover:
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Private party room time
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Open play access
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Pizza, snacks, or cake options
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Setup and cleanup
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Party favors or add-ons like face painting
3. How long is the party duration?
Timing is everything, especially with little ones. Ask how long you have access to the play area and private party room. Some places offer 1.5–2 hour slots, while others (like Kids Avenue) allow longer or even unlimited playtime during open hours.
4. Can I bring my own food or cake?
Some venues are strict about outside food due to licensing or allergy concerns, while others are flexible. Confirm if you can bring homemade food, order delivery, or if you’re required to purchase food through the venue.
Also clarify:
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Are there cake-cutting services?
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Do they store ice cream cakes?
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Is there a charge for outside food?
5. How many guests are included—and what’s the cost for extras?
Kids birthday party places often set a guest limit (usually 10–15 children), and additional guests come at a fee. Confirm the maximum number of kids and adults allowed in your package and what it costs to go over that number.
6. Is the facility clean and safe?
Safety and hygiene are non-negotiable. Ask about their cleaning procedures, how often the play structures are sanitized, and whether there’s staff supervision during the party. Walk through the space if possible to check for cleanliness, padded areas, and secured play zones.
7. What happens in case of bad weather or emergency cancellations?
Even though indoor venues aren’t affected by weather, life happens—sick kids, family emergencies, or unexpected closures. Be sure to ask:
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What is the cancellation or rescheduling policy?
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Is there a deposit, and is it refundable?
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Can the party be rescheduled at no extra cost?
8. Are there any themed options or customization available?
Some venues offer themes like princess, dinosaur, superhero, or construction. Ask what kind of decorations are available or if you’re allowed to bring your own. Customized themes are great for creating a memorable experience for your child.
You might also ask:
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Can we bring our own balloons and tableware?
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Is character entertainment available?
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Do you offer custom backdrops for photos?
9. What amenities are available for adults and parents?
It’s important to consider adult guests too. Are there areas for parents to relax? Is there coffee, Wi-Fi, or snacks available? A venue that considers both kids and grown-ups makes the event more enjoyable for everyone.
10. Why do other parents recommend this place?
Before you book, check online reviews or ask for referrals. Look for comments about the staff, cleanliness, organization, and overall fun factor. A highly-rated venue with repeat visitors is a good sign that you're making the right choice.
Final Thoughts
With so many kids birthday party places available, asking the right questions helps you narrow down your options and book a venue that’s safe, fun, and stress-free.
Whether you're planning a small gathering or a big celebration, a little research goes a long way in creating a party your child will never forget. Indoor venues like Kids Avenue make it easy by offering all-inclusive packages, flexible scheduling, and clean, kid-friendly environments—all under one roof.