Experiencing trouble with your SimpliSafe camera login or finding your SimpliSafe camera offline after a power outage?

You're not by yourself. These are typical problems that frequently arise as a result of system resets during a power outage or brief connectivity outages.

Make sure you're using the right login information if you're experiencing trouble accessing your SimpliSafe camera. If necessary, reset your password via the SimpliSafe website or app. Additionally, confirm that your mobile device has a steady internet connection and that your app is up to date.

As soon as your SimpliSafe camera goes offline after a power outage usually, delayed router restarts or incorrect Wi-Fi settings are to blame. First, confirm that your Wi-Fi router is powered on and connected to the internet. After ten seconds, disconnect and reconnect your SimpliSafe camera, then power cycle it. The camera should reconnect itself after a few minutes.

If the camera is still displaying as offline, open the SimpliSafe app, remove the device, and then add it again by completing the setup instructions. Make sure the camera is connected to a 2.4GHz network and within Wi-Fi range (SimpliSafe cameras are incompatible with 5GHz networks).

Still having problems? It might be necessary to perform a complete system reset or firmware update. For instructions unique to a given model, check SimpliSafe support.

After a power loss, you may quickly and reliably restore your home security system by resolving both SimpliSafe camera login issues and connectivity issues.