The purple light on your Orbi router usually happens if there's an issue with the internet connection between the router and the modem. It can be quite distracting, especially while surfing the world wide web. Don't worry; often you can fix the purple light problem on the Orbi if you follow the right steps.

Orbi Purple Light: What Does It Mean?

Orbi's purple or magenta light generally means your modem cannot connect to the internet. Or it could be an indication that the satellite devices and the router are not properly syncing.

1. Confirm Your Internet Connection

Before signing into the Orbi system, please make sure your modem has a working Internet connection. To do this, use an Ethernet cable to connect the device straight to the modem. Contact your ISP if there is no internet.

2. Power Cycle All the Devices

Power cycle for satellite units, modem, and Orbi router. After everything is powered down for around two minutes, power up the modem, followed by the Orbi router, and finally the satellites.

3. Use Orbilogin.net to login.

On a connected device, access Orbilogin.net from the browser to reach the Orbi dashboard. Check here for the Internet status. If it reads Disconnected, try running the setup wizard once more to restore the connection.

4. Update Orbi's firmware.

Older firmware means worse problems with connectivity. Head to Advanced > Administration > Firmware Update on the Orbi dashboard and check if any updates are available. A new firmware update for Orbi could mean big improvements concerning stability and bug fixes.

5. Reset Orbi Router, if necessary.

If nothing else works, try to perform a factory reset. Hold the reset button for ten seconds or until the power LED blinks, depending on your model, using a paperclip.

Though the Orbi purple light may appear to be a big problem, most of the time, it has a simple solution. Keep your system updated via Orbilogin.net, along with the latest Orbi firmware upgrade, to enjoy consistent Wi-Fi once again.

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