For a long time, the public service experience has been defined by the wait. The crowded lobby of a government office, the long, unorganized line at the DMV, and the frustrating process of getting a simple document—these are moments that have come to define the citizen's interaction with their government. This old way of serving the public is inefficient, disrespectful of a citizen's...
For a long time, the public service experience has been defined by the wait. The crowded lobby of a government office, the long, unorganized line at the DMV, and the frustrating process of getting a simple document—these are moments that have come to define the citizen's interaction with their government. This old way of serving the public is inefficient, disrespectful of a citizen's...
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