Can Customer Reviews Truly Reflect Customer Loyalty?

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2025-07-04 11:05:44 - Traduire

In a marketplace where connection is currency, customer voices have become the heartbeat of brand reputation. Each shared experience, each word of appreciation, becomes part of a living dialogue between brands and those they serve. These narratives shape perception, influence decisions, and quietly build trust over time. Yet, beneath the polished five-star ratings and glowing remarks lies a...

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