Why Seamless Digital Insurance Is No Longer Option

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2025-10-13 15:04:08 - Translate

Six months ago, Jessica, a long-time insurance customer, walked into her insurer's local branch with a mission to update her home insurance policy. Armed with the right paperwork, she started the process online the night before but got stuck halfway through. Frustrated, she slid her phone across the desk and said to the agent, “I started this online last night, but I can’t seem to...

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